Service Policy

Service Policy

Last updated: April 16, 2026

1. Service Overview

Devinsidercode CORP delivers high-tech information solutions for healthcare institutions, retail businesses, and the corporate sector. Services encompass software development, data management, system integration, cybersecurity, AI solutions, and technical support.

Clients may receive service communications via SMS or email, though participation requires separate user consent through an explicit opt-in process. Users can manage their communication preferences at any time.

2. Service Level Agreements

SLAs define service expectations regarding system availability, response times, and resolution periods. Opting out of communications does not affect core service guarantees, though timely updates may be impacted if a client declines notifications. Three priority categories exist:

• Critical: System is down or unusable. Response time: 1 hour. Resolution time: 4 hours.
• High: Major functionality is impacted. Response time: 4 hours. Resolution time: 8 hours.
• Normal: Minor issues that do not impact core functionality. Response time: 24 hours. Resolution time: 48 hours.

3. Support Services

• 24/7 technical support for critical issues
• Regular maintenance and updates
• Training and documentation
• Consultancy services
• Data backup and recovery

4. Client Responsibilities

Clients must provide accurate information, maintain credential confidentiality, report issues promptly, cooperate during troubleshooting, and ensure systems meet minimum technical requirements.

5. Service Modifications

We reserve the right to modify our services to improve functionality and quality, with at least 30 days' notice for major changes.

6. Service Termination

Either party may terminate with written notice. Transition assistance is available for additional fees. Clients may opt out of SMS or email communications at any time by replying STOP to the same number or using the unsubscribe link in emails.

7. SMS and Email Communications Compliance

Clients may opt in to receive automated service-related messages via SMS and/or email, including but not limited to security alerts, system updates, invoice reminders, account activity notifications, and operational announcements. SMS messaging is entirely optional and is not required for service use.

Message and data rates may apply depending on your carrier plan. Message frequency varies based on account activity and service usage. Clients can opt out by replying STOP or unsubscribing via email links. Opting out preserves core access but may limit time-sensitive alerts or updates. The company is not responsible for delayed messages due to carrier issues or force majeure.

8. Market Analyzer Mobile Application

The following terms apply specifically to the "Market Analyzer" mobile application available on Google Play.

Nature of the Application: Market Analyzer is an informational and educational tool that performs mathematical technical analysis of publicly available stock market data. The app uses indicators such as RSI (Relative Strength Index), MACD (Moving Average Convergence Divergence), SMA (Simple Moving Average), Bollinger Bands, and ATR (Average True Range) to generate analysis results.

Not Financial Advice: The app does not provide financial, investment, or trading advice. All analysis results, stock recommendations, buy/sell/hold signals, confidence scores, price targets, take-profit levels, and stop-loss levels are generated purely through mathematical calculations and are provided for informational and educational purposes only.

Accuracy Disclaimer: The app may produce inaccurate, incomplete, outdated, or incorrect results. Stock markets are inherently unpredictable, and no mathematical model can guarantee accurate predictions. Past analysis results do not predict future market performance.

No Liability: Devinsidercode CORP and the app's developers shall not be held liable for any financial losses, investment damages, missed opportunities, or any other consequences arising from the use of the app or reliance on its analysis results. You are solely responsible for your own investment and trading decisions. Always consult a qualified financial advisor before making any investment decisions.

No Warranties: The app is provided "as is" without warranties of any kind, express or implied. We do not guarantee the accuracy or reliability of analysis results, the completeness or timeliness of stock market data, continuous availability of the app or its data sources, or suitability of the app for any particular investment purpose.

User Responsibility: By using the app, you acknowledge that all data is stored locally on your device and is your sole responsibility. You use the app entirely at your own risk. The app is a tool for education and research, not a trading platform. The app does not execute trades or connect to any brokerage accounts. Clearing the app's data or uninstalling the app permanently deletes all stored information, and we are not responsible for any data loss.

No Account or Subscription: The app is free to use, does not require account registration, and does not process any payments or subscriptions.

9. Legal Disclaimers and Limitation of Liability

Devinsidercode CORP is not liable for delays or interruptions caused by factors beyond our control (e.g., force majeure, third-party infrastructure issues). Total liability is capped at the amounts paid by the client during the preceding 12 months.

10. Contact Us

If you have any questions about this Service Policy, you may contact us at:

Effective date: April 16, 2026